Electronic health records (EHRs) are the backbone of health IT infrastructure, but they can’t be all things to all people. For truly connected communities of health, EHRs must talk with other applications and solutions. Integrating separate technologies has not always been easy. Traditionally, these projects require committee meetings and complicated interfaces that can take months, or even years, to complete. Allscripts has redefined the paradigm for health IT interfaces. With an open platform, clients can customize their EHRs in a matter of weeks, days – and lately, even minutes. Rapid installations at Allscripts annual user group conference At the Allscripts Client Experience (ACE) 2016 conference held in August, we didn’t just talk to our users about the technologies available on Allscripts Application Store. We actually activated about a dozen applications for our clients during the event – in fact, one […]

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When every day matters

Working with health information technology companies every day can be exciting – you get a chance to see futuristic solutions that you know will have an impact on generations of people receiving health care. But the origin of these solutions can be quite heartbreaking. You hear stories of medical errors and information gridlock that led to devastating results for loved ones. Here is a story that Patrick Randolph, CEO of QueueDr, told me about his friend, who had to wait three weeks to find out he had multiple sclerosis (MS): Recently, my oldest friend in the world, who I’ve known for 27 years, found out he had MS. Not a death sentence, but definitely worse than your average Tuesday. My friend told me how lucky he was that they caught it early. His doctor repeatedly stressed to him how even […]

Whether I’m checking off things from my to-do list, like vaccinations for my kids, or trying to see my doctor when I’m ill, sooner is better. The most effective way for physicians’ offices to reach me is through a text letting me know when there’s an earlier opening. That’s why, as a patient, I love the ease and convenience of the Allscripts Developer Program May App of the Month from QueueDr. How QueueDr fills cancelled appointments QueueDr runs in the background of the practice’s Allscripts TouchWorks® EHR or Allscripts Practice Management™ solutions, knows when an appointment cancellation occurs, and texts the ideal patients already on the provider’s schedule to fill the spot. The first patient to text back the special word gets the earlier appointment. It’s convenient for both the patients and the practice. QueueDr helps the average provider see 10 additional […]