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Big time data analytics in a small town

Search for examples on data analytics in health care, and you’re likely to find lots of stories featuring large integrated health systems in urban areas. But don’t overlook what’s happening in rural communities such as Hutchinson, Kansas. It’s the focus of a recent Healthcare Informatics article, Innovation on the Plains: Hutchinson Clinic’s Bold Data Moves. Hutchinson Clinic CIO, Bob Davidson, points out that though the clinic is based in a small town (population: 45,000), more than 262,000 patients from across the state actively rely on the organization for care. With Allscripts TouchWorks® EHR as its core solution, Davidson shares advice on the value of data, including these insightful quotes from the article: Value of coordinated care “Our doctors have to do their own rounds with the hospital across the street, and take turns covering their call, and so on. And [...]

When Salford Royal NHS Foundation Trust, located in Salford, United Kingdom, received funding to go semi-mobile in its wards, the organization partnered with Allscripts to help bring the project to life. The effort required a very rapid development timeline, with the project beginning and launching in less than 9 months. Salford Royal has been using an EPR for more than 10 years, and implemented Sunrise™ Acute Care (formerly known as Sunrise Clinical Manager) in June of 2013, so clinicians were familiar with the multitude of benefits that come with going paperless. But Salford Royal needed a flexible, cutting-edge system it could tailor to meet the needs of its patients and clinicians, helping reach the organization’s goal of becoming the safest hospital in the country. Allscripts worked hand-in-hand with Salford Royal throughout the duration of the process to bring its vision [...]

Small, independent physician practices have the best of healthcare IT worlds, and the worst. On the plus side, they can control everything that happens inside their walls. They have access to their clinical and financial data. They can be more nimble with Healthcare IT decisions than larger organizations, from selection to implementation to governance. But if small practices don’t have analytics, they could be losing money. And they may not even realize it. Most practices don’t have the right tools Small practices likely have reporting tools in their electronic health record (EHR) and practice management solutions. “Canned” reports can help track and monitor certain aspects of a practice, which is essential to having a healthy core. But it takes more sophisticated analytics tools to really understand things like referral patterns, clinical pathways, care coordination – especially in context with cost [...]

North Shore – Long Island Jewish (NSLIJ) is one of the largest integrated health systems in the United States. Our team recently interviewed NSLIJ Chief Medical Information Officer Mitchell A. Adler, MD. We asked him about two significant NSLIJ accomplishments in 2014: a rapid response to Ebola and attesting to Meaningful Use. Here are highlights from that interview: Q. How did NSLIJ respond to Ebola? A. NSLIJ is one of only 35 centers in the U.S. approved to treat Ebola, which is a tremendous accomplishment. Like most health systems, we also needed to quickly develop an Ebola screening workflow to identify patients at risk for the disease. Using evidence-based guidance from the Center for Disease Control and New York Department of Health, we presented all patients with two screening questions, one about recent travel to affected areas and the other [...]

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Best client stories of 2014

I’ve always admired the people who work in health care. They’re even more on my mind this month with the recent passing of my father. The outpouring of support I received made me think about the many other people whose loved ones need medical care during this holiday season. Our clients care for thousands of people every day who mean a lot to their families. As 2014 draws to a close, I’d like to take a moment to thank those clients for their efforts to care for others. To honor their work, here some of the client stories that appealed most to readers this year: Alberta Health Services (Calgary, Alberta, Canada) – The organization used Allscripts SunriseTM to build strategic clinical decision support tools that improved clinical results for diabetes management and saved C$600,000 with an order set for a [...]

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7 successful inpatient EPR implementation approaches

  • Jennifer MacGregor
  • 12/23/2014

As of June 2014, St. Joseph’s Health Centre (Toronto, Ontario, Canada) is live on its new eCare inpatient electronic patient record (EPR)*, powered with Allscripts SunriseTM. We’re shining a spotlight here because it’s a great example of a successful implementation. Throughout the project, patient care remained top priority, which shows in a video St. Joseph’s developed: St. Joseph’s Chief Information Officer, Anne Trafford, is truly in a class by herself. She and her team employed several approaches worth sharing: 1. Let the clinicians drive The St. Joseph’s implementation team emphasizes that health IT system deployments should be clinically driven, not “just an IT project.”  Keep the EPR in perspective; it’s an important tool to help clinicians deliver better patient care at the bedside. 2. Incorporate electronic medication reconciliation St. Joseph’s is one of very few hospitals in Canada that is [...]

The popularity of a recent blog post, 6 tips for achieving Meaningful Use Stage 2, shows there’s a lot of interest in real-world experience and advice on this topic. Physicians’ Alliance, Ltd. (Lancaster, Pennsylvania, U.S.A) just completed a whopping 61 Meaningful Use Stage 2 attestations in the third quarter of 2014. We learned more about their experience from IT Director Barbara Eberly, Physician Practice Liaison Nancy Snavely and Quality Initiatives Coordinator Vicky Martell. Much of their sage advice echoed that from fellow Allscripts TouchWorks® EHR and FollowMyHealth® user Coastal Carolina Health Care, and they had a few additional tips to share: 1. Physicians need to champion the portal Barbara Eberly: When we launched FollowMyHealth, we started with the usual tactics: bulk invitations, posters, temporary employees who enroll patients. But it still didn’t get us where we wanted to be. Reports showed [...]

Imagine the registration desk employee at your physician’s office handing you a tablet, instead of a clipboard. You enter your information once, and every form thereafter is automatically populated with your information. Sound like what we expect from organizations outside of health care? Of course, registration is only one process that generates paper. Other healthcare organization departments create massive amounts of content, including Human Resources, Accounts Payable, Scheduling, Legal, Health Information Management (HIM) and more. And while patients aren’t encumbered with managing it, the clinicians and staff are. As electronic health records (EHR) permeate the healthcare industry, so should enterprise content management (ECM) solutions. The advantages of effective ECM solutions Effective ECM solutions securely capture content, make it easily accessible to those who need it and streamline processes by automating routine tasks related to that content. For patient registration, ECM [...]

As the homecare regulatory environment heated up in the late 2000s, many agencies took steps to transition from fee-for-service to value-based models of care. VNA Home Health Hospice (South Portland, Maine, U.S.A.) used Allscripts Homecare to prepare for the future of health care, and shared its story with us: AllDocs: Automated Communication Engine: Several factors spurred the VNA toward change, including regulatory pressure, acquisition by a larger health system and program growth. The former electronic medical record system was not able to keep pace with these changes. The team at VNA was not satisfied with its organizational structure, either. Admitting a patient required paperwork to travel from clinical staff, to the performance improvement department (known as the “fix-it” shop), then finally to the medical records department. It was especially cumbersome to conduct much of this work using paper forms. Clinical managers [...]

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What makes a great hospital IT workplace?

Healthcare IT News named “Best Hospital IT Departments” earlier this fall.  Out of 193 nominations, only 25 hospital IT departments made the final list, based on more than 5,000 survey responses from hospital IT employees. SunriseTM from Allscripts clients ranked #1 in 3 out of 4 possible categories. What’s the secret to their success? It’s not surprising that in healthcare, it’s not about the money. In fact, according to Healthcare IT News, only one of the 25 winners mentions salary and benefits as a motivating factor. Instead, healthcare IT employees place value on things like teamwork, respect and contributing to better patient care. Congratulations to all the award winners, including several Allscripts clients. Here are just some of the ways our clients are capturing those values in their own workplaces: Large Hospital IT Department #1: Phoenix Children’s Hospital (Phoenix, Arizona). [...]