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10 pearls of wisdom from a veteran CIO

Andy Fowler, vice president of information systems at Atlantic General Hospital (Berlin, Maryland, U.S.A.), has seen a lot of changes in Information Technology during his 40-year career. Since 1985 most of his work has been in health care. Fowler sat down with us at our annual user conference, the Allscripts Client Experience (ACE), to share his thoughts about Sunrise by AllscriptsTM and Health IT. Here are 10 insights Fowler shared with us: 1. “Automation shines a spotlight on processes that just don’t make sense.” Fowler acknowledges that sometimes the organization is grateful to find these opportunities. Other times people who own these processes don’t want to fix them. 2. “We call them disruptive technologies for a reason: They disrupt current practice. But a lot of times current practice is not the best way to do business.” For example, in a […]

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  We gathered some great insights today from David Nash, MD, MBA, the founding dean of the Jefferson School of Population Health, the only population health school in the United States. I talked with him after his opening address at our annual user conference, Allscripts Client Experience (ACE). Here are some highlights from our interview: Q. What’s wrong with health care in the U.S.? A. A report from the Institute of Medicine described U.S. health care this way: Shorter Lives, Poorer Health. Despite spending more money on health care than any other country, the U.S. population health ranks #17 worldwide, just behind Slovenia. As many of us know, that’s because the unhealthiest 5% of the population drives 50% of the spend. It’s time for Americans to stand up and demand better health care. The status quo isn’t going to work […]

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  Our annual user conference, the Allscripts Client Experience (ACE), drew about 3,000 clients to Chicago this week. My favorite part of the event is collaborating with clients and industry experts. In his executive session keynote address, best-selling author and surgeon Marty Makary, MDspoke about a topic that is a high priority for all healthcare organizations: patient safety. How many people is health care hurting? Makary observed that almost everyone goes into health care with the best intentions to help people. U.S. health care is an amazing, scientific system; but it’s not perfect. We have the unintended consequence of variation. Meaning, non-standardized care can cause deadly errors. A recent study in the Journal of Patient Safety estimates that between 210,000 and 440,000 patients die each year from preventable harm caused by hospitals. To put that number in perspective, Makary noted […]