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Will you be joining us in Las Vegas, Nev., U.S.A. for HIMSS 2016? Whether you’re a client, a partner or simply interested in learning more about what Allscripts has to offer, be sure to stop by the Allscripts Booth at HIMSS 2016 (Booth #2612).You’ll have the opportunity to hear from Allscripts thought leaders, meet with clients and see live demonstrations of our solutions.
Here’s a sample what you can expect to find from Allscripts at the booth:
1.The Power to Innovate: Learn more about the latest innovations in health care, such as precision medicine, best practices for usability and advice from industry-leading clients. At the Allscripts booth, you’ll have the opportunity to hear from Dr. Joel Diamond, chief medical officer of Allscripts Precision Medicine, twice on the topic of how genomics and precision medicine enable providers to deliver tailored treatment plans to patients. Ross C. Teague, Ph.D., senior manager of User Experience (UX), will share how Allscripts’ approach to UX and user-centered design is leading the industry in design practices. And be sure to talk with our clients who will join us in our booth to discuss their experiences and successes with Allscripts products.
2. The Power to Predict: Allscripts Analytics provides predictive insights to help your organization achieve better clinical and financial results. Stop by the Allscripts booth to hear from Fatima Paruk, M.D., MPH, chief medical officer of Allscripts Analytics, about using Population Health Analytics (PHA) to improve public health. You’ll also have the opportunity to see live solution demonstrations and meet with Allscripts experts.
3. The Power to Connect: Third-party developers can build software on our Open architecture, which helps your organization customize the tools you need to succeed with value-based care. Stop by the Allscripts booth for the opportunity to hear from application developers, as well as Erik Kins, vice president of innovation, and Stanley Crane, chief innovation officer, on how Allscripts Application Programming Interfaces (APIs) are transforming healthcare delivery and integration. Our live application store is where you can try out the hottest new apps.
You can find a full schedule of presenters in the Allscripts booth here.
See you in Las Vegas!
Clients do phenomenal work on behalf of their patients. And it’s clear from our annual review of this blog that readers like to read about how people are improving health care.
Here’s a list of the 10 most-read, most-shared client stories in 2015:
Central Line Associated Blood Stream Infection (CLABSI) is one of the most deadly hospital-acquired infections in the U.S. with a mortality rate of 12% – 25%. Proven prevention techniques can reduce CLABSI incidence by 65% – 70%. Health First (Rockledge, Florida, U.S.A.) and Blessing Hospital (Quincy, Illinois, U.S.A.) shared in a recent client webinar how they are using Allscripts SunriseTM and best practices to decrease CLABSI.
Of course, the ultimate goal is to improve clinical and financial outcomes. Healthcare organizations want to know they’re delivering the best quality care for the lowest possible cost. But is measuring the outcomes themselves the fastest way to improvement? MediSync (Cincinnati, Ohio, U.S.A.) uses Allscripts TouchWorks® EHR and Allscripts Practice Management™ to help its medical practices earn national recognition for chronic disease management. The story is the subject of a new case study.
Search for examples on data analytics in health care, and you’re likely to find lots of stories featuring large integrated health systems in urban areas. But don’t overlook what’s happening in rural communities such as Hutchinson, Kansas. It’s the focus of a recent Healthcare Informatics article, Innovation on the Plains: Hutchinson Clinic’s Bold Data Moves. With Allscripts TouchWorks® EHR as its core solution, Davidson shares advice on the value of data.
Holzer Health System (Gallipolis, Ohio, U.S.A.) Director of Communications Kevin Waller shares how his organization is successfully engaging patients with Allscripts FollowMyHealth®, tripling enrollment to more than 12,000 patients within one year. When asked what in particular made Holzer so successful in the quest to achieve effective patient engagement, Waller outlined three key strategies in a video: Engaging Patients with FollowMyHealth.
Patient engagement is essential to improving care, but it can be a tough climb. Health First (Brevard County, Florida, U.S.A.) recognized the importance of genuine patient engagement, including millions of dollars in potential Meaningful Use incentives. Health First shares how – within just a few short weeks – it achieved 52.6% of patients with online access and encouraged 6.8% of patients to view information electronically.
North Shore – Long Island Jewish (NSLIJ) (New York City, U.S.A.) is one of the largest integrated health systems in the United States. Our team recently interviewed NSLIJ Chief Medical Information Officer Mitchell A. Adler, M.D. We asked him about two significant NSLIJ accomplishments in 2014: a rapid response to Ebola and attesting to Meaningful Use.
When a transporter at Camden Clark Medical Center (Parkersburg, West Virginia, U.S.A.) first saw the new Allscripts Patient FlowTM mobile application, he said, “Where have you been all my life?” Reactions like these tell us we’re on the right track in designing solutions that save precious time for hospital staff. Camden Clark agreed to be an early adopter for the new and improved Patient Flow 15.1, and has been previewing the application since January.
Payer requests for medical records can be time consuming. Because Hutchinson Clinic (Hutchinson, Kansas, U.S.A.) is an Allscripts TouchWorks® EHR user, it was able to deploy eChart Courier, a solution that automates the electronic delivery of medical information, at no additional cost. The solution went live in October 2014 and enables Hutchinson Clinic to securely share records directly with payers, usually within 24 hours.
UK HealthCare (Lexington, Kentucky, U.S.A.) uses Allscripts EPSi™ to combine clinical and financial data for more complete and accurate decision support information. As detailed in a recent case study, this integrated data helped the organization measure outcomes from the modification of its transfusion program, which saved more than $2.4 million in direct costs over five years.
Physicians are busy people – every minute counts. So, when physicians participating in a pilot training program agree it is a good method for learning, it’s important to share. Allscripts partnered with Bronx-Lebanon Hospital Center (Bronx, New York, U.S.A.) in its quest to continuously improve performance through more effective training.
What other types of stories would you like to see on the blog in 2016? Please share your ideas in the comments below.
When we look at our successful managed IT partnerships, several consistent traits emerge, including:
With more than 30 years of experience, we understand what it takes to make a successful partnership. We see ourselves as an extension of your team and are dedicated to achieving your goals.
From service desk to remote application hosting to full IT services management, Allscripts can meet a variety of different needs within healthcare organizations – even as they change over time.
Our team has 1,200 highly skilled members with a broad range of technical expertise. Accessing the right talent can help spark innovative solutions to the challenges you’re facing.
We provide vendor-neutral managed IT services for more than 600 applications from leading companies.
5. Proven Methodology
Since 2006 Allscripts has annually received ISO 9001:2008 certification for its quality management systems at managed IT client sites. Our methodology has helped some of our partnerships win awards.
We enjoy great relationships with our managed IT services clients. One of those long-standing partnerships is with Presbyterian Intercommunity Hospital (PIH) Health, based in Whittier, California, U.S.A.
What makes this relationship work so well? Here are thoughts from PIH’s Chief Operating Officer Brian Smolskis and Chief Administrative Officer Peggy Chulack:
You can learn more learn more about Allscripts Managed IT Services in a new white paper.
In a recent case study, Bronx-Lebanon Hospital Center describes how it uses Allscripts Staff Augmentation to complete more than 100 IT projects each year. Automating clinical processes helped Bronx-Lebanon attain nearly full compliance with core measures and keep up with ever-changing state and Federal requirements.
Bronx-Lebanon is the largest voluntary, not-for-profit healthcare system serving the South and Central Bronx in New York City. About 90% of Bronx-Lebanon’s patient population receives Medicaid, the U.S. government’s healthcare funding assistance for people with low incomes.
Bronx-Lebanon implemented its first Sunrise by Allscripts™ solution in 2008, and Allscripts became a trusted partner for the organization. Bronx-Lebanon began using Allscripts Staff Augmentation Services as a core and integrated part of the IT Clinical Team immediately upon beginning implementation activities.
Projects range from utilization management tools, clinical documentation, billing workflows and more. “Right now I have 20 projects on my list to comply with regulations from several different entities,” said Robert Leviton, MD, MPH, FACEP, Bronx-Lebanon Chief Medical Information Officer and Physician Advisor.
Achieving nearly full compliance with core measures
Bronx-Lebanon relies on Staff Augmentation Services to meet dozens of core measures. With the help of protocols and tools from the IT team, Bronx-Lebanon is nearly fully compliant.
“Staff Augmentation enables us to deliver literally hundreds of projects to help us attain nearly full compliance with core measures,” Dr. Leviton said. “They all generate tremendous revenue.” Here are a few examples:
1. 30-day readmission tool.
To avoid unnecessary readmissions, the Staff Augmentation team developed a tool to comply with the Centers for Medicare and Medicaid Services (CMS) 30-day readmission rules. Now the system automatically looks at the last discharge date of each patient, calculates length of time and alerts the physician if it’s less than 30 days.
The tool provides patient data to help the physician assess if there is any way to prevent the readmission, or admit the patient as an outpatient for observation. Not only that, but it captures the physicians reasoning for admitting or not admitting the patient, which helps Bronx-Lebanon comply with potential future audits.
2. Length of Stay (LOS) observation service.
Physicians must reassess patients every 8 hours with a note. A new tool from the Staff Augmentation team helps remind doctors with colorized alerts. If the note is not completed within the parameters, the system alerts the Utilization Management department to follow up with the physician. These alerts continue until discharge.
3. Monitoring anti-coagulant prescriptions.
There are certain instructions for each anti-coagulant medication. Staff Augmentation developed a tool to help monitor when a physician writes a prescription for Warfarin or aspirin, for example. When the physician completes the discharge process, the system automatically places information about anti-coagulants into the complete set of discharge instructions.
According to Dr. Leviton there are many other examples, ranging from pediatric sepsis protocols for the State of New York to Joint Commission standards to Federal rules for attestation. At any given time there are several dozen projects underway with the Staff Augmentation team.
Teamwork is key to success
“We don’t just email a request for a new protocol. Instead, we have a conversation about what we need and why,” Dr. Leviton said. “This approach leads to a magnificent solution…I am simply delighted to work with this team.”
Editor’s Note: Bronx-Lebanon Hospital Center and Allscripts Healthcare have entered into a consulting agreement pursuant to which Bronx-Lebanon Hospital Center and certain hospital employees provide consulting services to Allscripts. The terms of this arrangement were reviewed and approved by Bronx-Lebanon Hospital Center in accordance with its conflict of interest policy. Allscripts did not compensate Dr. Leviton or BLHC to participate in this case study or blog post.