Every year, clinicians manually enter billions of point-of-care test results (such as urinalysis and cholesterol tests), from paper printouts into electronic health records (EHR). This is a time-consuming process, as a single test result can contain a dozen different numerical values and units. Each data point is an opportunity for error.

To solve this problem one of Allscripts Developer Program partners, Relaymed, researched the current methods used by clinicians and incorporated this information as part of its user-centered design process to create its own automated workflow.

Unfortunately, when Relaymed researchers evaluated the manual methods for entering test results into the EHR at multiple organizations, they found it doesn’t always happen successfully. Relaymed Chief Executive Officer Neil Farish reports that his team of researchers found numerous issues, including a continuous printout of lab results left hanging from a device for more than four months, and an envelope stuffed with hundreds of results left on someone’s desk at another site.

“We saw direct evidence of the pain points when clinicians manually enter test results,” Farish said. “So we built Relaymed to fully automate this workflow and optimize performance – no clicks, no typing, no hassle.”

Every time Relaymed sends data to be stored in Allscripts Professional EHR™ or Allscripts TouchWorks® EHR, it saves staff the time it takes to enter a patient lab test. Relaymed has already helped Allscripts clients save nearly 200,000 lab results in real time. With it taking an average of two minutes per test entry, Relaymed estimates the cost saving at more than $60,000.

Best of all, because the test result is available instantly in the EHR, the ordering provider has the right information, in the right place, at the right time. Clinicians can either discuss the results with patients or make a clinical decisions based on seeing the results in context with the rest of the patients’ medical information.

Ready to learn more? Register here to join a Relaymed webinar on Tuesday, March 29.

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About the author

Tina is the Director of the Allscripts Developer Program at Allscripts. Tina is responsible for managing the day to day operations of the Allscripts Developer Program, ensuring information, documentation and support is available for developers through online tools like the Allscripts’ Developer Portal (http://developer.allscripts.com), and marketing the applications and integration built by developers directly to our client base through the Allscripts Application Store (https://store.allscripts.com). Prior to her role in developer relations, she served as Associate General Counsel for Allscripts, with responsibilities for third-party contracting and partner management, client contracts, privacy and security issues and labor and employment matters.


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