There is no “one-size-fits-all” approach to patient engagement. Teams have to design a game plan with tactics that work best for their organizations. Clients have shared what’s worked for them, and we’ve compiled a list of some of their most creative and successful ideas: 1) Work as a team. “It takes a team. Provider buy-in is essential, however, we do believe it starts at the front desk. Before the patient leaves we want them to hear at least three times, ‘Hey, did you hear about this cool new tool we have to offer you?’” Melissa Huff, ClO, Clinics of North Texas 2) Start with employees. “We started with rolling it out to our employees. We wanted to gain buy-in, and they also helped us test the product before we launched it publicly,” Jaime Crawford, Manager of Communications and Digital Media, […]
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It Takes a Community is a place for stories from the people of Allscripts. We love what we do, and we want to share our stories about connecting the health care community with technology and its power to influence our world. We invite you to join our conversation with stories of your own.