There is no magic bullet when it comes to engaging patients to use a patient portal – rather, a magic buckshot. No one understands this better than Clinics of North Texas (Wichita Falls, Texas, U.S.A.), which has invited 55% of its patients in 2015 to join the Allscripts FollowMyHealth® patient engagement platform. Clinics of North Texas Chief Information Officer Melissa Huff and Clinical Trainer Trudi Pittman shared their experience at Population Health University, our annual user group meeting for clients with Allscripts population health solutions. The organization is a multi-specialty clinic with 45 providers and about 200,000 patient visits each year. “To encourage adoption of the FollowMyHealth portal has taken a lot of creativity and a team,” Pittman said. “You have to involve everybody from the beginning to the end of the process.” What the enrollment process looks like When […]