Allscripts User Experience team recently conducted a field study of 100 nurses at 10 hospitals. We wanted to better understand what problems and hindrances acute care nurses experienced and how technology can help nurses deliver better patient care. The findings will help shape our solution development efforts, particularly in mobility. We shadowed nurses in a variety of departments and watched their interactions with other nurses, techs, physicians and patients, as well as all of the tools and technologies they use during their shift. Acute care nurses have unique challenges Our research shows that nurses have very different problems than physicians do. They are constantly being interrupted while trying to maintain and manage their conversations with other clinicians and patients. One finding we saw repeated in all hospitals was the nurse reliance on paper and the creation of paper “brains” to […]
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It Takes a Community is a place for stories from the people of Allscripts. We love what we do, and we want to share our stories about connecting the health care community with technology and its power to influence our world. We invite you to join our conversation with stories of your own.