Healthcare technology must meet specific and complex needs to meet the requirements of surgical care. To provide a safe, high-quality perioperative experience – for its patients, surgeons and clinicians – Springhill Medical Center (Mobile, Alabama, U.S.A.) turned to Allscripts Sunrise Surgical Care™. We recently interviewed Springhill Vice President and Chief Nursing Executive Paul Read to get his thoughts on the solution one year after implementing. What challenges did you experience before implementing Sunrise Surgical Care? Before implementing Sunrise, we were using another vendor’s system. The biggest issue for us was duplication of workflow between the surgical system and our Allscripts Sunrise electronic health record (EHR). The intraoperative portion of the documentation between systems did not live within Sunrise, which made it difficult for clinicians to access information real-time. Describe your implementation experience with the solution. We went live in August […]

Editor’s Note: Springhill Medical Center (Mobile, AL, U.S.A.) is always moving forward. The privately owned, independent hospital recently achieved a prestigious Stage 6 in the HIMSS Analytics’ Electronic Medical Record Adoption Model (EMRAM). Only about 13% of U.S. hospitals have attained HIMSS EMRAM Stage 6, which shows significant progress in integrating electronic systems. And that’s not all. This year marks the third time The Outsourcing Center, an international company, recognized Allscripts and Springhill with the Best Outsourcing Partnership award. Springhill’s Chief Information Officer Mark Kilborn shares some of the best practices that earned these recognitions. This post will focus on achieving the Best Outsourcing Partnership award. The American Recovery Reinvestment Act in 2009 mandated that all U.S. hospitals would move to the electronic health record (EHR) and qualify for federal incentives.  In partnership with Allscripts, Springhill started that journey in 2003. To […]

Editor’s Note: Springhill Medical Center (Mobile, AL, U.S.A.) is always moving forward. The privately owned, independent hospital recently achieved a prestigious Stage 6 in the HIMSS Analytics’ Electronic Medical Record Adoption Model (EMRAM). Only about 13% of U.S. hospitals have attained HIMSS EMRAM Stage 6, which shows significant progress in integrating electronic systems. And that’s not all. This year marks the third time The Outsourcing Center, an international company, recognized Allscripts and Springhill with the Best Outsourcing Partnership award. Springhill’s Chief Information Officer Mark Kilborn shares some of the best practices that earned these recognitions. This post will focus on achieving HIMSS EMRAM Stage 6. Why achieving HIMSS EMRAM Stage 6 is important to Springhill HIMSS Analytics Stage 6 validates the progress and impact of the electronic health record (EHR) to improve patient safety, outcomes, the move to the paperless record and […]

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Best client stories of 2013

We regularly evaluate our blog posts to find out which stories resonate most with readers. It’s a mix of topics, but it’s clear that people enjoy reading about how our clients are improving health care. Without further ado, here is a list of the 10 most-read, most-shared client stories in 2013: 1. Small steps lead to big PCMH score in Litchfield by Libby Moore Speeding past the farm fields of central Illinois, USA, you’ll find the exit for Litchfield. The 7,000-person town is home to Litchfield Family Practice, an innovative rural health system that just achieved a Level 3 Patient-Centered Medical Home (PCMH) Certification from the National Committee for Quality Assurance (NCQA).  It scored an impressive 97.5 out of a possible 100 points. In this video, the team at Litchfield Family Practice describes how it is advancing population health in a […]

Does anyone enjoy “paperwork,” even when it’s electronic? I don’t, and neither did the physicians at Springhill Medical Center (Mobile, AL). Last year during a routine review of health information management (HIM) tasks, doctors asked for a simpler way to complete discharge summaries. This documentation recaps events during a patient’s hospital stay and helps coordinate care. Unfortunately, physicians avoided finalizing discharge summaries because it was a time-consuming process. Incomplete charts caused delays in coding and billing. Springhill clinical and IT teams decided to work together to find a better way.   In this video, Springhill Medical Center physicians and IT team members describe how they automated discharge summaries. The key to faster summaries is automation Springhill Medical Center looked to Allscripts Sunrise Acute CareTM to help improve the discharge summary process. The team started by reviewing hundreds of dictated reports […]

A good partnership can help a hospital excel on the road to value-based healthcare. Since 2000 we’ve managed IT services for Springhill Medical Center, a privately held, independent hospital in Mobile, AL. It is also one of the most advanced users of the Allscripts Sunrise platform. The hospital recently received an award for outsourcing excellence. Springhill’s CEO, Jeff St. Clair, shared his views on our outsourcing partnership in this video: Keeping pace with the speed of technology Prior to outsourcing, Springhill felt it was falling behind in technology when compared with nine other hospitals within a 50-mile radius. Springhill needed to replace or upgrade almost every system. Allscripts (Eclipsys at the time) began to manage IT services, including hardware and software support for our clinical systems, strategic planning, telecommunications and integration across several clinical and business applications. We brought in […]

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8 examples of health IT excellence

I recently served on a panel of judges for Allscripts Client Awards. Reading about all the outcomes, I was inspired by how our clients use Allscripts solutions in a variety of ways to continually improve health care.  It’s proof that our partnership — along with our Open platform — helps clients to achieve excellence in health care. There were many solid applications, and I’m pleased to share eight great outcomes from our semi-finalists:   Baylor Health Care System (Dallas, TX) Improving patient safety in the Neonatal Intensive Care Unit (NICU), and Better standardization and efficiency with e-Learning Patients at Baylor receive full attention when caregivers order, prepare, administer and monitor medication. But the smallest patients in the NICU with tiny custom dosages require additional diligence. Baylor used Allscripts Sunrise Acute CareTM to create 180 new NICU order items, standardize medications […]

Do acute care Electronic Health Records always achieve their intended goals? The literature on “unintended consequences” has long warned of the potential downside of EHR implementations and the unique challenges associated with computerization in healthcare settings. Alert fatigue, for example, continues to frustrate clinicians overloaded with un-prioritized pop-ups that lead them to click past both inane and critical alerts.  The moral is that simply computerizing medical records and ordering electronically with CPOE does not lead effortlessly to the clinical, efficiency and organizational performance outcomes we seek. In fact, it often does harm.  I was on the phone recently with a physician friend who was driving home after seeing a patient in a hospital that uses a competitive EHR.  Abruptly he said, “I need to turn around and head back to the hospital – I apparently ordered a ten-fold over dose […]