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Best client stories of 2013

We regularly evaluate our blog posts to find out which stories resonate most with readers. It’s a mix of topics, but it’s clear that people enjoy reading about how our clients are improving health care. Without further ado, here is a list of the 10 most-read, most-shared client stories in 2013: 1. Small steps lead to big PCMH score in Litchfield by Libby Moore Speeding past the farm fields of central Illinois, USA, you’ll find the exit for Litchfield. The 7,000-person town is home to Litchfield Family Practice, an innovative rural health system that just achieved a Level 3 Patient-Centered Medical Home (PCMH) Certification from the National Committee for Quality Assurance (NCQA).  It scored an impressive 97.5 out of a possible 100 points. In this video, the team at Litchfield Family Practice describes how it is advancing population health in a […]

The Centers for Medicare & Medicaid Services (CMS) conducts audits to follow up on Meaningful Use (MU) incentive payments.  These audits can intimidate providers, even ones that have meticulous reporting habits. Soundview Medical Associates, a 22-physician, multi-specialty practice in Connecticut, faced two consecutive MU audits for 2011 and 2012. The responsibility for completing them fell to the organization’s only IT person and executive director, Eileen Smith. In this video, Eileen Smith describes how Soundview Medical Associates successfully responded to two Meaningful Use audits.   Keep calm and respond to CMS Upon receiving the first audit notice in the spring of 2013, Eileen reacted the way many providers might, “What did I do wrong?” The answer: probably nothing. Some audits are targeted, but many are random. It’s an opportunity for the government to exercise due diligence over its investments in incentive […]