Today there are many steps to processing claims, and each one is an opportunity to gain or lose money. Practices are weighing the pros and cons of different approaches to managing their revenue cycle, including relying on experts from outside their organizations. Arbor Family Medicine (Westminster, Colorado, U.S.A.) Office Manager Mikie Gonzales talked about her experience with Allscripts Revenue Cycle Management Services™ (RCMS) in a recent interview: Gonzales discussed some of the myths that surround decisions to bring in a revenue cycle management services partner. Her experiences are similar to other clients and “bust” some of the most common myths: Myth #1 – We’ll lose control of our billing activities. As responsibility for claims – from submission to sorting out denials and beyond – shifts to a services partner, some practices fear that they are also giving up control. However, […]

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Finding charges you don’t know you’re missing

When your mission is to take care of hearts, all other tasks pale in comparison – especially billing. Cardiovascular Consultants Medical Group (CCMG) has served patients in the greater Los Angeles area for more than 50 years, establishing it is the oldest cardiology practice in the community. Like many physician practices, CCMG was facing challenges such as rising costs, declining reimbursements and evolving government standards – all while providing high-quality care for patients. Also, like many independent practices, CCMG managed the revenue cycle in a silo. Allscripts RCMS was able to help our client drive more revenue into the practice while simultaneously drive costs out of the practice. As a result, Allscripts solutions helped establish a linear relationship between collection outcomes and costs, giving the organization visibility into problem areas. Engaging with a trusted partner to help manage revenue has […]