The Family Doctors (Shreveport, Louisiana, U.S.A.) uses data from its Allscripts Professional EHR™ suite to help improve care for patients with chronic disease. Blue Cross Blue Shield of Louisiana recognized The Family Doctors and its physicians with 26 awards in 2015 for highest achievement in population health management. Improving care for a community that struggles with chronic disease The Family Doctors serves a community facing significant health concerns. The State of Louisiana has some of the highest healthcare costs and lowest quality outcomes in the United States. According to America’s Health Rankings® of the 50 states, Louisiana has not ranked above 47th in more than 20 years. Chronic diseases are especially costly, as Louisiana has one of the highest rates of cardiovascular and diabetes mortality rates. Working closely with the state’s largest payer, Blue Cross Blue Shield of Louisiana, the […]

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Should we measure outcomes or compliance?

An interesting discussion surfaced during an executive session client panel at Allscripts Client Experience (ACE), our annual user group meeting:  Should we measure outcomes or compliance? Of course, the ultimate goal is to improve clinical and financial outcomes. Healthcare organizations want to know that they’re delivering the best quality care for the lowest possible cost. But is measuring the outcomes themselves the fastest way to improvement? How MediSync achieved nationally recognized chronic disease outcomes One of the panelists was Charlie Hardtke, chief operating officer at management services organization MediSync (Cincinnati, Ohio, U.S.A.). MediSync uses Allscripts TouchWorks® EHR and Allscripts Practice Management™ to help its medical practices earn national recognition for chronic disease management. The story is the subject of a new case study. Hardtke stressed the importance of engaging clinicians to define outcomes and processes, based on patient data and analytics. […]

To compete in today’s value-based-care market, many physician practices give up their independence. Research commissioned by The Physicians Foundation found that only 35% of physicians describe themselves as independent practice owners, down from 49% in 2012 and 62% in 2008. But we find a different story at Family Practice Associates, one of the largest independent family practice groups in central Kentucky. How this practice remains competitive – while maintaining its independence – is the subject of a new video: The integrated suite of Allscripts Professional EHRTM, Allscripts Practice ManagementTM and Allscripts FollowMyHealth® patient portal helped the group earn $375,000 in Meaningful Use incentive payments, improve net collections to 98%, and enroll 20% of its patients in the portal in less than a year. “Family Practice Associates has always been a very independent organization and wants to remain that way,” Administrator […]

Adopting significant new features and functions in a fully deployed practice management system requires strong leadership and deliberate efforts from our early adopter clients.  We watch the experiences of our early adopter partners closely, and their feedback truly helps shape the solution that we then make available to our clients. Several of our early adopters shared what they liked best about our newest version of Allscripts Practice ManagementTM 14.0.2, which became generally available last week: “Everyone here at SAMA is super excited about the new look of [Practice Management]!  They love the tabs they can have across the top and IT loves that they don’t have 3 [Practice Management] programs pulled at the same time…The collection account detail on the toolbar (C$) is so much easier to use at check in – no excuses for not checking things out while a […]

Do you have the data and insights you need to better manage your practice and improve profitability? Over the years, the business of running a physician practice has become immensely complicated and labor intensive. Health plan rules and government regulations are constantly changing. And while it’s increasingly important to cut costs, increase efficiency and align compensation with productivity, it’s difficult and time consuming for practices to track these and other key success measures, let alone understand how they’re performing versus their peers. To help, today I’m really excited to announce Allscripts Practice Performance, a new business intelligence and comparative analysis tool that responds directly to our customers’ evolving business needs. Leading medical providers have told us they want a new generation of cloud-based solutions that give them actionable business intelligence. Allscripts Practice Performance delivers with a complete analytics and business intelligence solution […]

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Four Steps to Physician Revenue Cycle Transformation

Amid all the talk of Stage 2 Meaningful Use, Value-Based Care and ACOs at the HIMSS conference in Las Vegas last week, it was easy to overlook the dominance of the longest lasting trend of all in healthcare IT. Revenue cycle management doesn’t generate as much buzz as health reform but it’s still priority No. 1 for hospitals and physician practices nationwide. It’s easy to see why. As the latest Obama Administration budget indicates, reimbursement from payers including Medicare and Medicaid continues to decline. As a result, self-pay is on the rise, even as it is becoming harder to collect payment from patients, many of whom are struggling just to hold onto health coverage for their families. In this environment, effective revenue cycle management has become more important than ever. For help, many leading medical groups are turning to a […]