With today’s technology options, it surprises me how many physician practices still hand clipboards to their patients at registration. New applications can not only get rid of paperwork, they can help practices collect better data and more payments during the check-in process. Phreesia, one of our certified partners in the Allscripts Developer Program, helps practices increase collections, verify eligibility, reduce paperwork and increase patient engagement – all at the point of service. Phreesia supports integrations with Allscripts Professional EHR™, Allscripts TouchWorks® EHR and Allscripts Practice Management™ (and coming soon with Allscripts Payerpath™). Here are eight benefits of digitizing the patient intake process, according to Phreesia and Allscripts client Barry Oursler, Director of Clinical and Business Systems at Chesapeake Urology, the largest urology practice in the Mid-Atlantic (U.S.A.): High satisfaction rates, even among older patients. According to Oursler, the notion that […]

As an informed patient and parent taking kids to the pediatrician, nothing makes me more frustrated than staff handing me a stack of papers on a clipboard with a pen tied to it with a string. I have the same insurance, same address, same everything — so why do I need to handwrite this information over and over again? Paper continues to plague medical practices, particularly in billing and administrative processes. Patients and administrative staff are overwhelmed with paperwork and increasingly complex documentation requirements. And it causes a delay in payment, too. According to the Medical Group Management Association (MGMA), it takes practices an average of 3.3 billing statements before a patient’s outstanding balance is paid in full. There is a better way to get all the information my doctors need in an efficient, modern way. I know that I […]