Editor’s note: On June 7, 2016, Allscripts client Stephen Nuckolls, CEO of Coastal Carolina Health Care (New Bern, North Carolina, U.S.A.), was a panelist at a Congressional briefing on interoperability hosted by the EHR Association. This blog post shares some of his comments at the briefing, which covered successes and areas for improvement with health information technology. It’s an honor to share with Congress a first-hand account of how we’ve used electronic health records (EHRs) to reduce spending and improve quality. Our medical group, a practice with 45 physicians mostly specializing in primary care, operates a Medicare Shared Savings Program (MSSP) Accountable Care Organization (ACO) that has about 11,000 attributed beneficiaries. Our ACO has accomplished several positive outcomes since being accepted into the program in 2012, including: Earned recognition as the top performer in the program for cancer screening rates […]

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Top 10 client stories of 2015

Clients do phenomenal work on behalf of their patients. And it’s clear from our annual review of this blog that readers like to read about how people are improving health care. Here’s a list of the 10 most-read, most-shared client stories in 2015: Allscripts Sunrise workflow can help eliminate common hospital-acquired infections Central Line Associated Blood Stream Infection (CLABSI) is one of the most deadly hospital-acquired infections in the U.S. with a mortality rate of 12% – 25%. Proven prevention techniques can reduce CLABSI incidence by 65% – 70%. Health First (Rockledge, Florida, U.S.A.) and Blessing Hospital (Quincy, Illinois, U.S.A.) shared in a recent client webinar how they are using Allscripts SunriseTM and best practices to decrease CLABSI. Should we measure outcomes or compliance? Of course, the ultimate goal is to improve clinical and financial outcomes. Healthcare organizations want to know they’re delivering the best quality […]

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How a U.K. hospital reduced cardiac arrest rates by one-third

  • Steven Shaha, Ph.D., DBA
  • 12/21/2015

Locally programmable, adaptable Electronic Patient Records (EPRs)* are the most justifiable approach for a host of reasons. It’s the only approach that empowers true collaboration between clinicians and IT professionals. Also, the only approach that can reflect current and newly evolving challenges and concerns clinically or otherwise. As a result, these EPRs lead to real and sustained improvements in clinical outcomes, such as reducing sepsis and length of stay.  As one clinician said, “If the EPR is not programmable here, then we can’t work together for improvements, and it’s just another black box dictating generic medicine to unthinking, compliant professionals.” One of the ultimate tests of versatility is to see if an EPR works in “our” unique healthcare environment rather than as a “black box” solution from elsewhere. For example, can an EPR that meets complex U.S. compliance requirements – […]

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Should we measure outcomes or compliance?

An interesting discussion surfaced during an executive session client panel at Allscripts Client Experience (ACE), our annual user group meeting:  Should we measure outcomes or compliance? Of course, the ultimate goal is to improve clinical and financial outcomes. Healthcare organizations want to know that they’re delivering the best quality care for the lowest possible cost. But is measuring the outcomes themselves the fastest way to improvement? How MediSync achieved nationally recognized chronic disease outcomes One of the panelists was Charlie Hardtke, chief operating officer at management services organization MediSync (Cincinnati, Ohio, U.S.A.). MediSync uses Allscripts TouchWorks® EHR and Allscripts Practice Management™ to help its medical practices earn national recognition for chronic disease management. The story is the subject of a new case study. Hardtke stressed the importance of engaging clinicians to define outcomes and processes, based on patient data and analytics. […]

When I meet with Allscripts TouchWorks® EHR* clients, I’m impressed with how they use it to create value for their organizations. We found great examples in a recent interview with Dr. David Graham, chief information officer and chief medical information officer at Memorial Health System (Springfield, Illinois, U.S.A.). Memorial Health System is one of the clients leading the way in its use of TouchWorks EHR data. Here are some of the highlights, in Dr. Graham’s own words: 1. Improve clinical results “I can use examples in all the specialties we have in our primary care, from mammogram screening rates in our obstetrics group to hypertension care in our internal medicine practice…Incredible improvements we’ve done through partnering with our physicians and putting that data that comes out of TouchWorks EHR in front of them.” 2. Spend more time with patients “[TouchWorks […]

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5 trends in healthcare outcomes

At Allscripts, we have a team dedicated to outcomes. This team works closely with our clients to mark progress and share real, measurable results, many of which we share in our Client Outcomes Center. Outcomes are even more critical today as healthcare providers are under pressure to change the way they practice medicine. It affects every aspect from clinical to financial to operational. A couple of members of the outcomes team, Ellen Loch and Dean Gleason, also serve on our Client Awards Committee. They recently shared some insights about client outcomes, including these trends: 1.       Increasing focus on population health management More than ever before, caregivers are proactively managing the health of patient populations with chronic diseases such as diabetes, heart failure and asthma. Insurance companies are also focusing on population and patient care analytics businesses. Clients are better able […]