2015 has been a year of great promise and progress for the healthcare industry. The recent announcement of Meaningful Use Stage 3 will strengthen efforts toward health data exchange in the United States. True interoperability will enable more predictive, personalized approaches to health care, such as precision medicine. We’re sharing industry insights and client outcomes through our magazine, Continuum. Highlights in the second issue include: Executive Insight: CEO Paul Black on Achieving the Promise of Health IT. What the industry can do to advance interoperability and a call to stop data bullying. Delivering Care When Every Minute Counts. How St. Clair Hospital’s emergency department reduced waiting times with Allscripts Sunrise™. Q&A: The Rise of Precision Medicine.  Senior Vice President Assaf Halevy describes how technology will help hasten this emerging field into health care’s mainstream. 10 Creative Ways to Improve Patient Portal […]

Imagine the registration desk employee at your physician’s office handing you a tablet, instead of a clipboard. You enter your information once, and every form thereafter is automatically populated with your information. Sound like what we expect from organizations outside of health care? Of course, registration is only one process that generates paper. Other healthcare organization departments create massive amounts of content, including Human Resources, Accounts Payable, Scheduling, Legal, Health Information Management (HIM) and more. And while patients aren’t encumbered with managing it, the clinicians and staff are. As electronic health records (EHR) permeate the healthcare industry, so should enterprise content management (ECM) solutions. The advantages of effective ECM solutions Effective ECM solutions securely capture content, make it easily accessible to those who need it and streamline processes by automating routine tasks related to that content. For patient registration, ECM […]

I am surrounded by technology that helps me communicate with the various physician practices that help my family stay healthy.  I have three patient-portal logins, two email accounts, various health apps to triage symptoms and have visited numerous websites to get information about potential medical issues. However, despite all these readily available options, I still picked up the phone and called my family’s doctors a half dozen times for little things. I know I’m not alone. In fact, patients are calling their doctors more than ever. Telephone calls to physician practices have increased an estimated 25-50% over the last five years. This is a costly trend for healthcare providers, because it means training more staff to handle issues appropriately over the telephone. Missteps can involve liability, and telephone documentation is scarce. The demand for quality telephone triage has created an […]

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What’s your Innovation Surface?

Every healthcare IT company wants to be Open, so every company comes up with a convenient, somewhat self-serving definition of it. As technologies change, the definition of Open also evolves over time. We all need a simple concept we can use to objectively measure how Open a product really is. I’ll start by proposing some new language: Innovation Surface. In the security and vulnerability space, we talk about “Attack Surface” – that’s “What are the ways hackers can attack you?” You want your Attack Surface to be as small as possible. Don’t expose anything you don’t have to. It’s time to coin the phrase “Innovation Surface” – that’s “How many different kinds of technologies are available to a developer?” You want your Innovation Surface to be as BIG as possible, with multiple tools to enable creativity. How big is the […]

It’s great to have CHADIS as part of the Allscripts Developer Program, so pediatricians using Allscripts TouchWorks® EHR can access information and insights provided by the CHADIS pre-screening tools and assessments. Experts agree, this is the type of solution that offers us a glimpse of the future of health care: “CHADIS is the best example of what the future of pediatrics should look like.” Dr. Neal Halfon, Professor, UCLA* CHADIS couples early detection with a holistic view of the patients — including physical condition and mental state. Using efficient tools helps pediatricians offer additional resources and engage collaboratively with patients and family members. How CHADIS works CHADIS, which stands for Child Health and Development Interactive System, gives clinicians evidence-based screening tools to help meet American Academy of Pediatrics Bright Futures and Medicaid guidelines. Allscripts has certified CHADIS to deliver screening […]

Others agree that embracing Open is critical for the future of health care. Take for example this article: Coalition Calls for Action Against EHRs That Block Interoperability. After a RAND Corporation report found that Open technologies could help lower costs and improve care, calls for interoperability are stronger than ever before. A non-technical explanation of Open Open means interchangeability. Take car batteries for example. How big are the posts that you connect the battery wires to? And how many volts? These attributes are standard for all car batteries, no matter who makes them. In health care, unfortunately, the specifications can be very broad, such as HL7 including “industry standard” Continuity of Care Documents. In a car battery scenario, this breadth might allow the posts to be between 5/8” and 2” and power to be between 5 and 20 volts. So […]

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The Power of Open

Imagine if a car company said “To control quality, we are going to make every part of the car. We’re going to make our own batteries, mine our own steel, build our own radios…” The cost of that car would skyrocket. Quality and innovation would suffer. Continuing with that analogy, Allscripts makes the car (EHR) and will help you customize it in ways that are important to you. If you want a ski rack, we have partners whose racks are safe and fit your roof. If you want a satellite radio, we DO NOT say, “You have to wait until WE invent it ourselves.” With our Open approach, we partner with experts to get the best satellite radios in the hands of our clients faster. Open enables innovation. Allscripts Development Partners have used our programmers’ toolkit to connect their great […]

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Open is the new black

So I had this crazy idea – what would happen if software designers became fashion designers? Imagine IT folks deciding what would be “in” this season. For shoes, dresses and maybe even hairstyles. I laugh when I think about trying to get my wife to wear such things. Fortunately we don’t all have to be fashion moguls to create and inspire. We apply our expertise to set the latest trends in IT solutions, solving some of the world’s most complex healthcare problems. But we can only do that with an Open approach, which is the only way to foster true innovation. In healthcare IT, Open is the new black. Open can provide real, measurable advantages For real change to happen, the industry needs to see real advantage – clinical, financial or both. We need tools that give caregivers a higher […]

Allscripts is enthusiastic about sharing ideas with clients, partners and each other. We get the power of Radical Openness. For a jolt of adrenaline on the topic of new ideas, watch this video from TED 2012. Click here What an awesome testament to the evolutionary power of ideas. Some of the sources of innovation in healthcare are the startups and small companies that push the boundaries of what’s possible. These ideas are accelerating quickly.Q1 2013 was a record-breaking quarter with almost a half billion of capital flowing into healthcare IT. That is twice the amount invested in the same quarter just one year ago. There are a lot of people working to fix healthcare by introducing new ideas and applications. Are your people, processes and technology aligned to capture the power of Radical Openness?

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Open Reveals its True Value

For years, we’ve talked about the value of Open as an approach. A culture. A capability. It’s all very abstract. So how do we know it’s working? Judging by the response to Allscripts Open App Challenge — Open is working. Developers are on a mission to improve healthcare. Innovators are solving problems in different areas, such as: Clinical insights, creating clinical alerts Data mining, data analysis Patient connections – not just portals, but helping to build an even closer relationship between physician and patient And of course connecting patient home devices to the physicians clinical systems We’ll introduce Phase 1 award recipients, selected by our esteemed panel of judges, at HIMSS 2013. These are crisp examples of the power of Open. Sharing our Application Programming Interface (API) with others has sparked creative solutions to the industry’s most pressing problems. That’s […]