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6 core measures mark success for autism outpatient clinic

  • Salman Naqvi, MD, MPH
  • 12/08/2015

Hospital for Special Care (New Britain, Connecticut, U.S.A.) is addressing the healthcare needs of a growing segment of its community, people with Autism Spectrum Disorders (ASD). In Connecticut, ASD affect more than 5,000 children under the age of 21, and current research suggests that number will continue to rise. The Hospital for Special Care observed that though there are many agencies and groups providing specific services, there was little coordination between health care and other components, such as education, vocation and family support. It created The Autism Center at Hospital for Special Care, an outpatient clinic that provides a variety of diagnostic, assessment and consulting services for children and adolescents with ASD. The National Committee for Quality Assurance (NCQA) recently recognized The Autism Center at Hospital for Special Care as the first outpatient clinic of its kind to earn Patient-Centered Specialty […]

While primary care physicians always put patients first, their focus is intensifying as the healthcare industry makes the seismic shift to value-based care. The National Committee for Quality Assurance (NCQA) is one of a number of organizations that support the recognition of Patient-Centered Medical Homes (PCMH) through a formal program. It aims to improve primary care by using standards that describe clear and specific criteria, which help practices organize care around patients, work in teams and track progress over time. Most everyone agrees that these are laudable goals. But the certification process strikes fear in the hearts of many well-intentioned practices. According to those who have achieved NCQA’s highest certification (Level 3), it may be easier than you think. Two experts — Barbara Johnson, nursing director at Elmwood Health Center in New York, and Deb Donovan, operations director at Derry […]

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Human Interaction: Key Ingredient to EHRs Success

“I believe the key to this program’s success was simple human interaction.” This sentence near the end of a recent article in Group Practice Journal had a rather jarring effect on me. Tucked into a description of a program undertaken by Cornerstone Healthcare to drive fee-for-service revenue from value-based care, I realized these twelve words neatly sum up how to tap into the power of an EHR. In 2011, Cornerstone achieved patient-centered medical home (PCMH) status from the National Committee for Quality Assurance (NCQA).  But the North Carolina-based provider group pushed further to take advantage of the rich data it compiled to qualify for PCMH. They just needed to figure out how to tap into their EHR to proactively understand the care needs of its patient population. Cornerstone’s initial program focused on high-risk diabetes patients identified by three criteria. They […]