In response to evolving government regulations, physician practices are busy balancing technology requirements, reinventing workflows and improving communications across care settings. Facing these demands causes a lot of fatigue among clients. We want to support them, especially as they attest for Meaningful Use and prepare for ICD-10. What clients are telling us they need Several months ago, we formed a business unit to focus on professional practices. We wanted to offer a healthy core solution portfolio, help clients connect with communities through dbMotion, and enable them to manage revenue. To achieve these goals, we’re listening closely to clients. Their advice helped shape six key imperatives for my team: 1. Improve services, support and product usability. We now offer project management services. Our support offers client advocates to work regionally to improve our responsiveness to questions and concerns. 2. Bring new solutions to […]