This week I testified before the United States House of Representatives. It was an honor to represent the healthcare IT industry and share how innovations are driving efficiencies and improvements. Here are excerpts from that testimony: Despite some bumps in the road, as can be expected in times of change, there have been huge leaps forward in our industry in recent years that never would have happened had Congress not provided the impetus for ubiquitous adoption of electronic health records (EHRs). These changes have disrupted paper systems that stood for decades, and the result is a new digital ecosystem of caregivers, software developers and patients, allowing all to take a fresh look at how processes can be enhanced via automation. Fortunately, following disruption, there is innovation and opportunity. Allow me to provide a few examples: Allscripts dbMotion™ interoperability platform brings […]

At the 2016 Pop Health Forum, healthcare providers delved into one of the industry’s most pressing issues: How do we meet demand on the fee-for-service side while simultaneously controlling risk on the value-based-care side? Allscripts Vice President of Solutions Management Jim Bresee helped address that question in this video: Delivering the complete patient record at the point of care Today, patient data resides in many different places. For clinicians to have a complete view of their patients, they need technology that can bring this data together in a way that is accurate and useful. First and foremost, it’s critical to know the record is aggregating the data for the right patient. When you bring information together from inside and outside the organization, you have to know with absolute certainty you have the right patient. Technology must use reliable patient identification […]

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United in safety: Making patient safety a top priority

  • Geoff Caplea, M.D., MBA
  • 03/15/2016

This week marks National Patient Safety Awareness Week, but in practice, Allscripts makes patient safety a priority all year. Everyone across the healthcare industry has a part to play in keeping patients safe from harm. Here are some recent examples of how Allscripts and clients are using technology effectively to keep patients safe: Improve electronic health record (EHR) usability with user-centered design (UCD) – A well-designed software solution can improve patient safety and clinician efficiency. This white paper reviews best practices and illustrate UCD concepts with examples from Allscripts electronic health records. Monitor patients in the hospital for faster, more effective treatment – Evidence-based clinical decision support, combined with 24/7 monitoring can help clinicians intervene quickly with appropriate treatment. For example, Allscripts SunriseTM clients have used technology to help defend against sepsis, eliminate common hospital-acquired infections and reduce C. diff […]

Fraser Health Authority (Surrey, British Columbia, Canada) uses multiple clinical systems to deliver patient care to more than 1.6 million patients annually. Connectivity across care settings is important, as is connecting with provincial repositories of clinical data. Fraser Health recently used Allscripts dbMotion™ Solution to achieve a milestone in its progress toward better connectivity. As of January 2016, Fraser Health clinicians can query the Provincial Laboratory Information Solution (PLIS) for patient lab test results. The first pilot group includes 650 clinicians, and the capability will eventually be available to 15,000 users over the next several months. Clinicians can access test results from other providers, which will help enable more complete clinical information at the point of care and reduce unnecessary test duplication. The change is simple for the user. From within the dbMotion document domain there is now an additional […]

The University Health System (UHS) hospital is at the center of the healthcare community in San Antonio, Texas, U.S.A., where many ambulatory providers use EHR systems from other vendors. To encourage clinical collaboration, UHS knew that the next step was a private health information exchange (HIE). In 2014, UHS implemented Allscripts dbMotion™ Solution as its private HIE. In a recent case study and video, Chief Information Officer Bill Phillips describes the organization’s journey: In August 2014, UHS rolled out dbMotion, the connectivity platform that enables caregivers to access data in disparate clinical information systems. It helps clinicians share information for better coordination of care. “dbMotion is truly a patient safety product,” Philips said. “Immediately when this system came up, we were getting positive feedback.” “dbMotion was the greatest thing that has happened to us,” UHS Chief Medical Information Officer Alton […]

At a recent meeting for clients that use Allscripts population health solutions, we heard several success stories. Despite various outstanding achievements, many interoperability conversations started with, “We’re not as far along as UPMC, but…” A clear leader in interoperability, UPMC is a healthcare provider and insurer. To give a sense of the organization’s size and influence, UPMC operates more than 20 hospitals and 500 outpatient sites. At the meeting, clients heard from two Assistant Professors of Pediatrics in the UPMC Division of Newborn Medicine, Sean Frederick, M.D., Assistant CMIO at Children’s Hospital of Pittsburgh of UPMC and Amy Urban, DO, Clinical Director of Interoperability at UPMC. They shared an interoperability journey in a pediatric environment at two busy tertiary care facilities, Children’s Hospital of Pittsburgh of UPMC and Magee-Womens Hospital of UPMC. Data exchange in a pediatric environment It’s an […]

Because our clients consistently innovate and exchange best practices, they represent the best and brightest in health care. One of the ways we help fuel their progress is by staying on top of industry trends and highlighting best practices. To further help the healthcare community succeed, we’re sharing these insights and client outcomes through our new magazine: Continuum. We launched our first issue, and some of the highlights include: Exchanging patient information to improve care. Canadian client Fraser Health Authority uses the Allscripts dbMotion™Solution to make all relevant clinical information from multiple source systems available at the point of care. Is ACO the Way to Go? What independent physician practices should consider reimbursement models shift to value-based-care models, such as Accountable Care Organizations (ACOs). Focusing on the Patient. Family Practice Associates, a large family practice in central Kentucky, U.S.A., describes how Allscripts Professional […]

Editor’s Note: On July 23, 2015 Paul Black testified before the Senate Committee on Health Education Labor and Pensions, to share his thoughts about how to advance health data exchange. This post is the third in a three-part series that will address aspects of interoperability: 1) overcoming barriers 2) financial motivation and standards, and 3) information blocking. An important consideration for information liquidity are the physician practices (small and large) and independent hospitals that have been pressured to move off of their current Electronic Health Record (EHR) system – Allscripts in some cases – to one used by the large enterprise health system in their area. It’s called “data bullying” or “information blocking,” because one party isn’t committed to establishing connectivity between current systems and in some instances, will even put up indirect roadblocks. For example, sometimes larger health systems […]

In a recent post, I explored the promising nature of clinically integrated networks (CINs) and outlined how this model differs from previous efforts to “fix” health care. Now let’s look more closely at the technological underpinnings critical to success for organizations participating in CINs. Data sharing criteria require HIT interoperability One key attribute of the current CIN model is a focus on information sharing among members—and an acknowledgement that success is highly dependent upon the use of interoperable health information technology (HIT). In other words, CINs require that members be able to share data, aggregate data and analyze data. Let’s look at what this means in practical terms: how interoperable technology is essential as a CIN focuses on reducing hospital readmissions. – When a patient is discharged, providers in the community must be informed about the treatment delivered in the […]

On Wednesday we officially opened our annual client conference, ACE 13. There are about 3,000 Allscripts clients gathered in Chicago to exchange best practices through more than 400 educational sessions, user group meetings and special events. It’s my first ACE, and it’s off to a great start. People are excited to connect, collaborate and share ideas. In the opening session, I talked about what Allscripts and our clients are doing to lead the transformation in healthcare IT. Client insights have helped create our vision. Sharing our roadmap for the healthcare IT journey I’ve been talking with hundreds of clients in my first eight months as CEO. These conversations are shaping our path to better health care for all. Attesting to Meaningful Use – For many of us, the journey began with government incentives, such as ARRA and Meaningful Use. Looking […]