North Shore – Long Island Jewish (NSLIJ) is one of the largest integrated health systems in the United States. Our team recently interviewed NSLIJ Chief Medical Information Officer Mitchell A. Adler, MD. We asked him about two significant NSLIJ accomplishments in 2014: a rapid response to Ebola and attesting to Meaningful Use. Here are highlights from that interview: Q. How did NSLIJ respond to Ebola? A. NSLIJ is one of only 35 centers in the U.S. approved to treat Ebola, which is a tremendous accomplishment. Like most health systems, we also needed to quickly develop an Ebola screening workflow to identify patients at risk for the disease. Using evidence-based guidance from the Center for Disease Control and New York Department of Health, we presented all patients with two screening questions, one about recent travel to affected areas and the other […]

A great deal has been happening within the TouchWorks EHR Business Unit since we formed in 2013 and renamed the solution earlier this year. Our clients are demonstrating that a healthy EHR core is the best way to thrive in a changing healthcare environment. To keep you up to date on the latest from TouchWorks EHR, here are our top five recent updates: 1. Recognized as one of the best ambulatory EHRs. Based on client survey data, Black Book Rankings recently named Allscripts the 2014 “Best of the Best” Ambulatory EHR for Interoperability, Communications and Connectivity. TouchWorks EHR also earned the 2014 #1 Top EHR Vendor Ambulatory ranking for Independent Practice Associations and multi-specialty practices. In the independent Black Book study, TouchWorks scored better than 90% of EHRs in 17 out of 18 key performance indicators. (See more about the 2014 […]

Tucked between large metropolitan centers on the East Coast, Berkshire Medical Center serves a population of about 130,000 people across 1,000 square miles of western Massachusetts. Clinicians there have launched a health information exchange (HIE) using dbMotionTM Solution, proving that small communities can harness big data. At Population Health University, our recent annual user conference, we gained insights from Berkshire’s Chief Medical Information Officer Mark Snowise, MD. “In a small community like ours, if we want to progress, we had to find some way to get everyone connected and talking to each other,” he said. Launching the Berkshire HIE Three years ago, the hospital approached the broader healthcare community with a plan to improve data sharing. Initially the hospital hoped to align the various providers by using the same electronic health record (EHR). The hospital-based practices and several community practices […]

Craig Dreher, chief information officer at Mercy Health System (Portland, ME, U.S.A.), recently observed, “In the Accountable Care Organization (ACO) environment, you have to do everything exactly right. You get paid only if you meet certain measurements. Can you imagine applying those standards in other places, like the airline industry?” That’s an interesting thought. Instead of a set price in advance for each flight, what if airlines could only receive payment upon meeting certain measurements? The flight must take off and land on time. Gauges must prove that the plane used correct amounts of fuel and oil. The pilot reports in a timely and precise manner to air traffic control. This is what is being asked of medicine. What if consumer behavior also contributed to whether or not airlines receive payment? All passengers must stow their carry-on baggage safely and […]

With the rise of wireless health monitoring devices, people are collecting more data about themselves than ever before. When this information feeds the electronic health record (EHR), the results can be pretty powerful. We’re helping connect this data through our newest solution, FollowMyHealthTM Achieve. It provides opportunities for patients and caregivers to work together to set goals, mark progress and achieve better health. How FollowMyHealth Achieve works We designed Achieve to help manage health for all patients, particularly those with high-risk, high-cost chronic conditions such as congestive heart failure, diabetes, hypertension and obesity. Here’s an overview: 1. Caregiver enters orders into Allscripts TouchWorks® EHR, with rules that trigger alerts. For example, a physician may require a patient to weigh herself every day. Patient-specific rules define expectations for frequency (e.g., daily), and a target for maintaining, gaining or losing weight within […]

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Enterprise is now TouchWorks

We’re renaming our ambulatory electronic health record (EHR) solution for larger practices: Allscripts Enterprise EHRTM is now Allscripts TouchWorks® EHR. Enterprise replaced the TouchWorks brand in 2008, but we found that it caused confusion in the marketplace.  “Enterprise” can describe an industry-wide EHR licensing model, or it can suggest that it is a solution for both acute and ambulatory segments. So, we’re returning to TouchWorks, which better represents this intuitive, provider-friendly solution. As  one client told me, “Our providers still call it TouchWorks anyway.” I believe clients will take the transition in stride. There is no change to the solution right now. But several improvements are underway, including changes to the User Interface (UI) over time. We plan to build on the momentum this solution has achieved, including an 11% year-over-year improvement in overall KLAS score. Our large practice EHR […]