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All Care Medical is home to six clinicians and a wide range of services under one roof, including an onsite lab and pharmacy. We’ve worked with Dr. Korbey many times to apply technology that helps improve patient care and efficiency for his office. One process that requires special attention is prescribing controlled substances.
Prescribing controlled substances requires a lot of care and time
Across the industry about 11% of U.S. prescriptions are for controlled substances, medications often used to manage pain or anxiety. To prescribe them, doctors must adhere to U.S. Drug Enforcement Agency guidelines. Some states are developing even tighter controls (e.g., I-STOP in New York).
The processes help ensure safety, but compliance can be cumbersome.
For example, when a patient requested a refill for a controlled substance from Dr. Korbey’s office, a nurse had to verify the prescription and put a printed copy on his desk for signature. Once signed, the prescription went back to the front desk and waited for the patient to physically retrieve it and take it to a pharmacy.
Allscripts is pioneering identification and authentication technology to enable physicians to prescribe controlled substances electronically. The capability will help improve clinician efficiency and simplify compliance, while keeping patient safety as a top priority.
Early adopter relationship built on trust
When we looked for clients who would help test the product, we asked Dr. Korbey to serve as an industry early adopter. He agreed and gave invaluable feedback throughout the process – from set-up to go-live.
“I like to have input to what’s going to make a difference in technology as it applies to a doctor’s office,” he said. “As an early adopter, I can be involved in making the workflow better.”
Having been an Allscripts client since 1986, Dr. Korbey trusted that his practice would have excellent support throughout the process. “Nobody comes close to the kind of service Allscripts provides,” he said. “You need to use someone who’s going to be there for you. You can’t afford to be down.”
Electronic Prescriptions of Controlled Substances (EPCS): “It’s a snap.”
All Care Medical has been using EPCS for more than three months now. “It’s a snap,” Dr. Korbey said. “It just adds one simple step to a regular prescription.” The practice has completed about 300 EPCS transactions in that time.
Patients will now have faster, simpler access to prescription refills. Dr. Korbey expects the more efficient EPCS process will save time and money for his practice.
It’s not just good for patients and doctors. Dr. Korbey also believes this technology is another step towards a Connected Community of HealthTM. He estimates about half of the 30 pharmacies he works with are now accepting EPCS and hopes that more will adopt the technology soon.
In fact, according to Surescripts there are now 14,000 certified pharmacies in the 44 states that allow EPCS. By the end of April, registered users prescribed 102,000 transactions through EPCS, averaging between 800 and 1000 transactions per day.
Thanks to technology trailblazers like Dr. Korbey, proven EPCS solutions will help the entire healthcare community. For more information on EPCS, please contact ePrescribe@allscripts.com.
How do you expect Electronic Prescriptions of Controlled Substances to change care delivery?
Editor’s Note: This post was updated on July 1 to provide a corrected email contact address.