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A strong electronic health record (EHR) core is important in a rapidly changing healthcare environment. It’s especially critical for Federally Qualified Health Centers (FQHCs), which provide “safety net” health care in underserved communities.
The United States has more than 1,000 FQHCs operating in 6,000 locations. These are community health centers and programs serving uninsured or underinsured populations such as migrant workers, public housing residents and the homeless. They helped an estimated 20 million patients in 2010.
FQHCs must make the most of every investment – including health IT – to serve their communities.
We recently interviewed team members from Delaware Health Net (Wilmington, Delaware, U.S.A.), a network of 11 FQHCs, about the network’s healthy EHR core. Using Allscripts solutions, member FQHCs have improved clinical results, met Meaningful Use and earned an estimated $6.3 million in incentive funding. You can see highlights from this interview in a recent video:
A recent case study highlighted some of the traits that made Allscripts Professional EHRTM and Allscripts Practice ManagementTM the right solutions for this FQHC network. For example:
Popular with users. “Clinicians just fell in love with the Allscripts platform, so that made it an easy decision for us.” Craig Law, Chief Executive Officer, Delaware Health Net.
Flexibility. “Many systems don’t have the flexibility that Allscripts does. We’re able to build a lot of reports and customize them…that, to me, has been a lifesaver.” Dr. Teshina Wilson, Chief Medical Officer, Henrietta Johnson Medical Center (member of Delaware Health Net).
Meets requirements. “Allscripts has made it much easier to attain Meaningful Use and PCMH, making sure all patients are up to date on the services they need through clinical decision support, protocols and templates.” Gabby Country, Health Information Manager, Delaware Health Net.
Built-in back up. “[Professional EHR] also had a built-in back up system, which is absolutely key for FQHCs with limited resources.” Craig Law, Chief Executive Officer, Delaware Health Net.
These are some of the many aspects of the Professional EHR suite that have enabled Delaware Health Net’s FQHC members to achieve success. To learn more, you can download a free case study.
We have a great client community at Allscripts. People are often willing to share best practices and outcomes. Because when we exchange ideas and experiences, we help each other deliver the highest quality care, as efficiently and cost-effectively as possible.
We recently sat down with Family Medical Center (Seymour, Indiana, USA) to learn more about how it is using several of our solutions, including Allscripts Professional EHRTM, Allscripts Practice ManagementTM, Allscripts PayerPathTM and FollowMyHealth® patient engagement portal.
They’ve achieved great results. You can learn more about Family Medical Center’s success in a recent case study.
Editor’s Note: On June 3, 2015 we removed outdated supplemental material.