When we look at our successful managed IT partnerships, several consistent traits emerge, including:

1. Collaboration

With more than 30 years of experience, we understand what it takes to make a successful partnership. We see ourselves as an extension of your team and are dedicated to achieving your goals.

2. Scalability

From service desk to remote application hosting to full IT services management, Allscripts can meet a variety of different needs within healthcare organizations – even as they change over time.

3. Innovation

Our team has 1,200 highly skilled members with a broad range of technical expertise. Accessing the right talent can help spark innovative solutions to the challenges you’re facing.

4. Objectivity

We provide vendor-neutral managed IT services for more than 600 applications from leading companies.

5. Proven Methodology

Since 2006 Allscripts has annually received ISO 9001:2008 certification for its quality management systems at managed IT client sites. Our methodology has helped some of our partnerships win awards.

We enjoy great relationships with our managed IT services clients. One of those long-standing partnerships is with Presbyterian Intercommunity Hospital (PIH) Health, based in Whittier, California, U.S.A.

What makes this relationship work so well? Here are thoughts from PIH’s Chief Operating Officer Brian Smolskis and Chief Administrative Officer Peggy Chulack:

You can learn more learn more about Allscripts Managed IT Services in a new white paper.



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About the author

John Sage is Allscripts Senior Vice President, Client Organization and leads Marketing and Field Intelligence. In this role he oversees the Allscripts Outcomes Executive team, which serves current clients, and Allscripts brand, events and communications to help foster and maintain high client satisfaction. John has more than 25 years of experience in the healthcare information technology industry. He joined Allscripts in April, 1999 as a Client Executive in the company's New England territory. Since that time, he has assumed positions of increasing responsibility within the Allscripts sales organization. John began his career at Versyss, Incorporated, where he was responsible for selling practice management solutions to hospital-based clinics and physician-based practices. He then joined Datex-Ohmeda (now GE) where he was responsible for selling anesthesia information solutions to hospitals. John holds a Bachelor of Business Administration degree from the University of Massachusetts, Amherst. He is based in the company’s Burlington, MA office.

3 COMMENTS on 5 traits of a successful managed IT partnership


Karen says:

09/03/2014 at 5:30 pm

It’s great to be back at Allscripts / PIH Health and see John Sage & Brian Smolskis featured in this blog posting! Hey Guys!

John Sage says:

09/04/2014 at 12:48 pm

Thanks Karen. Great to have you back!


Susan Hirst says:

06/08/2015 at 2:50 pm

Thank you very much for this information. I’m starting my own small business, and I’ve been thinking about hiring a managed IT service. I really liked what you said about collaboration. In my opinion, that is extremely important.


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