Enterprise is now TouchWorks

We’re renaming our ambulatory electronic health record (EHR) solution for larger practices: Allscripts Enterprise EHRTM is now Allscripts TouchWorks® EHR.

Enterprise replaced the TouchWorks brand in 2008, but we found that it caused confusion in the marketplace.  “Enterprise” can describe an industry-wide EHR licensing model, or it can suggest that it is a solution for both acute and ambulatory segments.

So, we’re returning to TouchWorks, which better represents this intuitive, provider-friendly solution. As  one client told me, “Our providers still call it TouchWorks anyway.” I believe clients will take the transition in stride.

There is no change to the solution right now. But several improvements are underway, including changes to the User Interface (UI) over time.

We plan to build on the momentum this solution has achieved, including an 11% year-over-year improvement in overall KLAS score. Our large practice EHR meets the needs of healthcare organizations today and tomorrow, with benefits such as:

1. Designed by physicians, for physicians. TouchWorks enables an efficient workflow in the exam room, which gives physicians more time to spend with patients.
2. Enables customization. Physicians can change the system’s documentation and reporting functions to meet their needs, making it easier to effectively and efficiently care for patients.
3. Works well with other solutions. Open architecture facilitates interoperability with other Allscripts and third-party solutions.
4. A healthy core EHR. It’s the starting point of effective population health management, a strategic imperative for many healthcare organizations.

For more information about TouchWorks, you can watch this video about the name change.

What does the name TouchWorks mean to you?

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About the author

Greg White is Senior Vice President and General Manager for the TouchWorks® business unit at Allscripts. His organization supports the sales, services, implementation and general operations of this business unit. Greg joined Allscripts from Cerner where he most recently served as Vice President, Managing Director of Cerner’s Middle East and Africa business since 2010. Prior to his international assignment, Greg was Vice President, General Manager responsible for Cerner’s East Region client base. He was also Cerner’s Vice President, Laboratory Outreach Development, a role in which he integrated software operations from Gajema Software, a Charlotte, NC, firm where he served as President and CEO prior to Cerner’s acquisition of Gajema in 2004. Greg began his career as co-founder and President of ExecuTrain of Florida, a software training company recognized by Inc. Magazine as one of America’s top 500 fastest-growing private firms. He sold the business in 2000. Greg holds a Bachelor of Science in Finance from the University of Alabama and attended the Executive Program for Growing Companies at Stanford’s Graduate School of Business.


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