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Enterprise is now TouchWorks

We’re renaming our ambulatory electronic health record (EHR) solution for larger practices: Allscripts Enterprise EHRTM is now Allscripts TouchWorks® EHR. Enterprise replaced the TouchWorks brand in 2008, but we found that it caused confusion in the marketplace.  “Enterprise” can describe an industry-wide EHR licensing model, or it can suggest that it is a solution for both acute and ambulatory segments. So, we’re returning to TouchWorks, which better represents this intuitive, provider-friendly solution. As  one client told me, “Our providers still call it TouchWorks anyway.” I believe clients will take the transition in stride. There is no change to the solution right now. But several improvements are underway, including changes to the User Interface (UI) over time. We plan to build on the momentum this solution has achieved, including an 11% year-over-year improvement in overall KLAS score. Our large practice EHR [...]

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Best client stories of 2013

We regularly evaluate our blog posts to find out which stories resonate most with readers. It’s a mix of topics, but it’s clear that people enjoy reading about how our clients are improving health care. Without further ado, here is a list of the 10 most-read, most-shared client stories in 2013: 1. Small steps lead to big PCMH score in Litchfield by Libby Moore Speeding past the farm fields of central Illinois, USA, you’ll find the exit for Litchfield. The 7,000-person town is home to Litchfield Family Practice, an innovative rural health system that just achieved a Level 3 Patient-Centered Medical Home (PCMH) Certification from the National Committee for Quality Assurance (NCQA).  It scored an impressive 97.5 out of a possible 100 points. In this video, the team at Litchfield Family Practice describes how it is advancing population health in a [...]

Does anyone enjoy “paperwork,” even when it’s electronic? I don’t, and neither did the physicians at Springhill Medical Center (Mobile, AL). Last year during a routine review of health information management (HIM) tasks, doctors asked for a simpler way to complete discharge summaries. This documentation recaps events during a patient’s hospital stay and helps coordinate care. Unfortunately, physicians avoided finalizing discharge summaries because it was a time-consuming process. Incomplete charts caused delays in coding and billing. Springhill clinical and IT teams decided to work together to find a better way.   In this video, Springhill Medical Center physicians and IT team members describe how they automated discharge summaries. The key to faster summaries is automation Springhill Medical Center looked to Allscripts Sunrise Acute CareTM to help improve the discharge summary process. The team started by reviewing hundreds of dictated reports [...]

October 1, 2013 was an important milestone for privately owned home health agency, Health Resource Solutions (HRS) in Lombard, IL. With help from Allscripts HomecareTM, Allscripts Referral ManagementTM and Allscripts AllDocsTM, that was the day HRS officially went paperless. It’s just one example of a recent transformation at HRS. In a new case study, owner Glenn Steigbigel shares some of the ways Allscripts solutions have helped improve his organization, including: 1. Better patient outcomes.  Improved several clinical outcomes in one year, including patient fall risk assessments by 3% and pressure ulcer risk assessments by 5%. 2. More patients, less administrative cost. HRS increased its daily patient census 25%, while reducing overall administrative cost by 2%. 3. Faster referral processing. Automating referrals shortened HRS time spent on each referral from 2 hours to 30 minutes. 4. More complete assessments. The task [...]