My first three months with Allscripts have been exciting. Opportunities to help clients outside the United States are growing by the quarter — with both electronic patient record* and population health management solutions. To better assist our clients, we’ve launched a more focused approach. A managing director will lead each region, including Europe, Middle East and Africa (EMEA), Asia Pacific (APAC), and Canada. Our clients have had the following recent accomplishments I’d like to share: Canada Health Infoway certification  Earlier this month, Sunrise Ambulatory Care™ Module versions 5.5, 6.0 and 6.1 achieved Infoway‘s J-class, Laboratories and Clinical Documents Ambulatory Electronic Medical Record (EMR) certification. This recognition means our solution conforms to national and international standards for privacy, security and interoperability. It’s the first ambulatory solution from a major vendor to earn this recognition. You can learn more at the Infoway […]

November is National Hospice and Palliative Care Month in the United States. Hospice caregivers help people facing terminal illness by providing pain management and support tailored to individual needs and wishes. This model requires tremendous compassion, coordination and customization. We recently talked with two of our clients to learn more about how they use Allscripts HomecareTM to meet the unique demands of hospice care. To learn more, check out this video: Thanks to both Patti Nichols, Clinical Records Team Lead, Pathways Hospice (Fort Collins, CO, USA) and Jill McKinnie, HIM Director, Cornerstone Hospice (Tavares, FL, USA) for sharing their experiences. Hospice program for pet-owners: Pet Peace of Mind Our hospice clients excel at many things, especially the three C’s. Jill gave a great example of how her team created a program to help care for patients’ pets: An interesting aspect […]

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What programmers think of Open

I could go on and on about the value of Open. I firmly believe that an Open approach is the only way healthcare IT companies can collaborate, innovate and advance health care. But what does it mean to third-party developers? Do they believe in Open as much as I do? I sat down recently with programmers from Shareable Ink, New York Presbyterian, eDoc4u and others. Part of a Unity training class, these folks are very proficient at using Allscripts Application Programming Interfaces (APIs). We also talked about the value of Open. I asked, “How important is Open to you on a scale of 1 to 10?” Consensus answer: 11. The most valuable aspect of Open platforms The developer partners we work with have creative solutions – such as Shareable Ink’s special pen or eDoc4u’s risk assessment or a clinical decision […]

A good partnership can help a hospital excel on the road to value-based healthcare. Since 2000 we’ve managed IT services for Springhill Medical Center, a privately held, independent hospital in Mobile, AL. It is also one of the most advanced users of the Allscripts Sunrise platform. The hospital recently received an award for outsourcing excellence. Springhill’s CEO, Jeff St. Clair, shared his views on our outsourcing partnership in this video: Keeping pace with the speed of technology Prior to outsourcing, Springhill felt it was falling behind in technology when compared with nine other hospitals within a 50-mile radius. Springhill needed to replace or upgrade almost every system. Allscripts (Eclipsys at the time) began to manage IT services, including hardware and software support for our clinical systems, strategic planning, telecommunications and integration across several clinical and business applications. We brought in […]