Our clients have great stories. I love hearing about their outcomes and how they achieved them. Readers on this blog and on ClientConnect have called for more of these accounts, too. We recently shared several strong client stories at our annual client conference, ACE. We highlighted a few with the Allscripts Client Awards.  Blessing Hospital (Quincy, IL) won a 2013 Client Award for excellent financial outcomes. Click here for a video about Blessing Hospital’s outcome Ideas to simplify the hospital’s revenue cycle workflow In 2010 Blessing Hospital began a two-year effort to transform its revenue cycle. By more tightly integrating clinical and financial data, Blessing wanted to improve its ability to deliver quality care in the face of increasing regulation and decreasing reimbursements. A team shadowed staff and carefully documented ways in which Blessing could improve its financial processes. Blessing […]

The Centers for Medicare & Medicaid Services (CMS) conducts audits to follow up on Meaningful Use (MU) incentive payments.  These audits can intimidate providers, even ones that have meticulous reporting habits. Soundview Medical Associates, a 22-physician, multi-specialty practice in Connecticut, faced two consecutive MU audits for 2011 and 2012. The responsibility for completing them fell to the organization’s only IT person and executive director, Eileen Smith. In this video, Eileen Smith describes how Soundview Medical Associates successfully responded to two Meaningful Use audits.   Keep calm and respond to CMS Upon receiving the first audit notice in the spring of 2013, Eileen reacted the way many providers might, “What did I do wrong?” The answer: probably nothing. Some audits are targeted, but many are random. It’s an opportunity for the government to exercise due diligence over its investments in incentive […]

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Elmwood Health Center’s journey to connectivity

A lot can happen in four years. Just ask the team at Elmwood Health Center (EHC), a freestanding, community-based healthcare provider in Buffalo, New York. Four years ago EHC’s director of clinical services, Barb Johnson, said she could “only dream” about exchanging information in and out of their program. Thanks to efforts to improve connectivity, EHC enjoys better access to real-time data and more efficient workflow, and is providing overall better care to patients. In 2010 EHC implemented Allscripts Professional EHRTM. This step was the first in a journey to better interoperability, one that earned EHC the 2013 Allscripts Client Award for Outstanding Connectivity Outcomes.   Click here to watch a video about Elmwood Health Center’s connectivity efforts   Within one year of going live with Allscripts Professional EHR™, EHC achieved Patient-Centered Medical Home (PCMH) Level 3 Status. About the […]

Speeding past the farm fields of central Illinois, you’ll find the exit for Litchfield. The 7,000-person town is home to Litchfield Family Practice, an innovative rural health system that just achieved a Level 3 Patient-Centered Medical Home (PCMH) Certification from the NCQA.  It scored an impressive 97.5 out of a possible 100 points. In this video, the team at Litchfield Family Practice describes how it is advancing population health in a rural community.   “Small step” approach leads to success It all started in 2009, when Litchfield Family Practice and the local hospital, Hospital Sister’s Health System (HSHS), explored the medical home concept. “We felt the PCMH model was similar to the way that we were already practicing medicine,” said Daniel Wujek, MD. Litchfield is home to seven busy practices under one roof. While they had worked as a team […]