Our clients are focused on better Care Coordination, making sure clinicians are in sync as patients receive care from various providers.  It’s a complex issue for the entire continuum of care to solve.

As with any major transition, clients will need different healthcare technology as they evolve. We need to support clients with Care Coordination solutions as they move  from a primarily fee-for-service payment system to a model focused on fee -for-value, with an emphasis on managing patients overall health over time.

Early movers to this new model have a need for improved workflow solutions that integrate basic continuity of care planning with Electronic Health Records (EHRs).  However, the market will eventually require more advanced population health management capabilities, such as risk modelling/stratification, prediction analytics, gap in care alerting and integrated tasking capabilities across the community of care.

Clients are asking themselves, ‘what should I be planning for?’ as the healthcare industry makes this dramatic shift.  We’re doing the same thing on the healthcare technology side. Do we have the solutions clients are looking for as they proceed on the journey to value-based care?

A fresh look at Care Coordination tools in Allscripts portfolio

No matter what phase our clients are in, Allscripts must deliver solutions that help manage care across the Connected Community of Health™.  One example is our web-based workflow solution, Allscripts Care Director™, now generally available. It helps coordinate care across all settings — from physicians’ offices to hospitals to post-acute settings and beyond.

Our recent acquisitions of dbMotion and Jardogs have further accelerated our progress to helping clients with Care Coordination. I’ve recently traveled (across 20 time zones in 2 weeks) as our teams come together to integrate our solutions.

We’re starting with unlocking health information to move freely across the community of care and aligning patients and their care teams around a shared plan of care and goals.

It’s been encouraging. The teams are working extremely well together, and we’re discovering new possibilities for leveraging our solutions, for example:

A patient portal (Jardogs) can connect health data from home monitoring devices like glucometers into a sharable patient record to enhance the care team’s ability to track patient progress.

Population Health dashboards (dbMotion) can enhance the information available in to care team coordinators using Care Director.

These are just a couple of the early discoveries we’re excited about as we work through integration plans.   I’m proud of what our teams have accomplished so far, and really looking forward to what is yet to come.

Because with the right solutions, we can help our clients manage patients across the continuum of care, over time and over multiple locations.  No matter where they are on the Care Coordination journey, we intend to support them every step of the way.

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About the author

Bruno Nardone is vice president of solutions management at Allscripts. He is responsible for development and delivery of Care Coordination and Analytics for clients interested in the transformation from traditional fee-for-service to value-based care models. Prior to joining Allscripts he held positions at SAIC and IBM Global Services, where he led high-performance teams in delivery healthcare strategy and innovative solutions. Bruno’s roots in health care are grounded in his early studies in human nutritional science and work as a hospital administrator in the New York metropolitan area. Bruno is a Fellow in the American College of Healthcare Executives and is active in his community as Lacrosse Coach for the Central Massachusetts Bay State Games team.

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