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Learning resilience from other industries

Last week the Advisory Board Company held its second colloquium for Fellows in Washington D.C. with the topic being ‘The Health Care Ecosystem’. As just one of two vendor participants asked to join this fellowship with distinguished healthcare provider leaders, I was interested to hear the challenges and opportunities facing these organizations first hand. A central theme last week was the concept of developing resilience for healthcare systems. The framework suggests resilience increases when healthcare systems can simultaneously exert control and adapt to external forces of public policy, economics, demographics and technology. One of the directors for the Advisory Board summed it up by saying “Our aspiration for you is to be leaders that can see up and around the bend.” What happens when industries are not resilient To illustrate the importance of this concept the Fellowship reviewed the Harvard […]