To control costs and improve results, many medical groups are evaluating a new generation of outsourced revenue cycle management (RCM) solutions. But wading through RCM solution options can be confusing. One obvious measure is the price of the solution. It’s important to evaluate the total cost of ownership to help make the right decision for your practice. Considerations should include the answers to these questions: 1. Will the solution save staff time by automating time-consuming tasks with easy-to-learn software? 2. Will the solution’s analytics give you insights to help you proactively manage the revenue cycle, provider productivity and benchmark performance? 3. If you decide to make a change in the future, is the solution portable? Or will you need to start a new solution from scratch? 4. Will your staff continue to perform certain tasks internally, or will your partner? […]
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