The one constant about change is no one really likes it. That’s especially true when talk of adopting new technology surfaces in a healthcare setting. So you might be surprised by the results of three studies that look at nurses’ perceptions about the adoption of EHRs discussed in a recent article in Healthcare Technology Management (HMT).
You’ll note my name at the top of the page as a co-author of this article. More importantly, you’ll also see the bylines of three nursing administrators with whom I worked to examine the effect automated systems have on what nurses do every day and how they impact patient outcomes.
Check out the article for detailed results of the studies undertaken at two large urban hospitals and one rural community hospital in the article. In a nutshell, what we discovered is the widely held view that nurses do not welcome changes to their workflow is a myth. Instead, once the healthcare staff understands the benefits of automation, they highly rank the benefits of the system.
This paragraph from the story nicely summarizes what nursing staffs reported as the benefits of adopting EHRs.
While each hospital conducted its own customized study, they all produced similar, positive results. Instead of balking at implementing new systems, the studies found that EHRs enable nurses to:
- Spend more time with patients;
- Improve coordination of care;
- Reduce time spent documenting patient care; and
- Deliver safer care with fewer medication errors.
Change can be intimidating, but when the outcome produces that many positive benefits, it’s easier to handle. That’s true every time.
Have you experienced resistance to change amongst co-workers when it comes to adopting new technology? Or, as an industry, has automation become so ingrained in everyday workflow that new advancements are more readily welcomed? Share your thoughts below.