When I was a freshman in college I came down with a nasty cold. The cold symptoms went away but not the fatigue, weight loss and constant thirst…and I mean constant. I had an appointment at the health center later on, but my 8:00 am class professor told me in no uncertain terms that I should go that morning. Thank goodness she was one of the favorite professors I had there, and I was a little scared of her (in a good way), so I went early. The PA did a urine test and suggested that I go home right away to see my family doctor, because the results indicated type one diabetes. I was already very familiar with diabetes because my mom lived with type one diabetes for pretty much all of my life. Of course, I was still […]

By: Suzanne Cogan, VP, Sales and Marketing Shareable Ink “As I had hoped, with a little innovative, outside-the-box thinking, we succeeded in getting technology to work for us without changing our practice to suit the technology.” That’s my favorite line from a recent article in Healthcare Management Technology (HMT) by Shelia Tonn-Knopf, executive director of The Center for Orthopedics in Cleveland, OH. She’s talking about the flexibility of the Shareable Ink solution to enable their patients and healthcare providers to easily complete existing forms with no change in workflow, then have the data automatically processed and mapped to the appropriate fields in the EHR system. Without changing the check-in process, The Center for Orthopedics is able to capture Meaningful Use (MU) data right away without the need for additional data entry resources and without burdening the physicians. Open door for innovation […]

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Human Interaction: Key Ingredient to EHRs Success

“I believe the key to this program’s success was simple human interaction.” This sentence near the end of a recent article in Group Practice Journal had a rather jarring effect on me. Tucked into a description of a program undertaken by Cornerstone Healthcare to drive fee-for-service revenue from value-based care, I realized these twelve words neatly sum up how to tap into the power of an EHR. In 2011, Cornerstone achieved patient-centered medical home (PCMH) status from the National Committee for Quality Assurance (NCQA).  But the North Carolina-based provider group pushed further to take advantage of the rich data it compiled to qualify for PCMH. They just needed to figure out how to tap into their EHR to proactively understand the care needs of its patient population. Cornerstone’s initial program focused on high-risk diabetes patients identified by three criteria. They […]

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Busting Myths One Study at a Time

The one constant about change is no one really likes it. That’s especially true when talk of adopting new technology surfaces in a healthcare setting. So you might be surprised by the results of three studies that look at nurses’ perceptions about the adoption of EHRs discussed in a recent article in Healthcare Technology Management (HMT). You’ll note my name at the top of the page as a co-author of this article. More importantly, you’ll also see the bylines of three nursing administrators with whom I worked to examine the effect automated systems have on what nurses do every day and how they impact patient outcomes. Check out the article for detailed results of the studies undertaken at two large urban hospitals and one rural community hospital in the article. In a nutshell, what we discovered is the widely held […]